Coolbet Privacy Policy
Information We Collect
Server Logs and Technical Diagnostics
When you visit the website, our servers automatically record basic technical data. This includes your IP address, device type, browser information, language preferences, and timestamps of your visit. These logs help ensure the website operates effectively and securely.
Cookies and Tracking Technologies
The website uses cookies and similar technologies to improve your browsing experience. Cookies help remember your preferences, identify returning visitors, and measure website performance. Some cookies may be placed by third-party analytics providers assisting us in understanding how visitors use the site.
Analytics and Performance Data
We employ analytics services that collect aggregated and anonymised data regarding page views, referral sources, user behaviour patterns, and interaction with content. This information helps improve website functionality and content relevance.
Contact Messages
If you contact us through forms or email, any personal details you provide—including your name, email address, and message content—are collected solely for responding to your inquiry.
Referral and Outbound Click Data
As an affiliate, the site may track clicks on links directing users to third-party operators. This data assists in measuring referral performance and ensuring correct attribution.
Use of Personal Data
The information collected is used strictly to:
- Maintain and improve the website’s performance and security
- Understand and enhance user experience
- Respond to your communications promptly
- Measure effectiveness of outbound affiliate links
The website does not use your data for marketing purposes beyond providing service-related information or improvements.
Third-Party Service Providers
Some data processing functions—including analytics, hosting, and cookie management—are handled by third-party service providers. These providers may process personal data outside your country. We take care to engage service providers selected for the relevant function who maintain adequate security and confidentiality standards.
Data Retention
Personal data collected through contact messages or identifiable cookies is retained only as long as necessary to fulfil the intended purpose or meet legal and security obligations. Aggregated or anonymised data used for analytics may be retained longer for statistical purposes.
User Rights and Choices
You may:
- Refuse or delete cookies via your browser settings, noting this may limit some functionalities
- Request information about the personal data we hold concerning you
- Ask for correction or deletion of your personal data where applicable
To exercise any rights, please contact us directly through the provided contact options.
Security Measures
The website employs appropriate technical and organisational measures to protect your personal data against unauthorised access, unlawful processing, accidental loss, destruction, or damage. However, no internet or email transmission is completely secure.
Children’s Privacy
This website is intended for adult users and does not knowingly collect personal data from children. If we learn that data from a minor has been collected, we will handle it under the applicable retention principle.
Security Incident and Abuse Records
In the event of detected security incidents or attempts of abuse via the website, relevant IP addresses and behavioural data may be logged and used to prevent or investigate misuse. These records are treated confidentially and accessed only by authorised personnel.
Changes to the Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in technology, legal requirements, or operational practices. Any significant updates will be posted on the website for your review.
Why the Website May Collect Data
Technical data helps the website deliver pages, understand failures and reduce abuse. Contact data lets the website answer a question about its own content. Outbound-click or referral data may be used to understand whether a commercial link works as intended. These purposes are different from the data processing performed by an operator after you leave the website.
The website may collect data from your browser, from a message you send, from a consent choice, or from a security event. It does not need a casino account, gameplay history or operator identity document to provide an informational page. Do not send those materials in a general website message.
Cookies, Analytics and Choices
Cookies may remember preferences, support basic functions or help measure page performance. Where analytics or referral measurement is used, the information should be limited to what is needed for that purpose. Your browser can block or remove cookies, although some preferences may then need to be set again. A consent control may also affect non-essential measurement where such a control is provided.
Providers, Disclosure and International Handling
Hosting, security, analytics, email or contact-form providers may process data for the function they support. The website should disclose data only when needed to provide that function, protect the site, respond to a lawful request or handle a security incident. Provider locations and processing arrangements can change, so the applicable privacy information should be reviewed when a provider or service changes.
If data is processed outside Norway or another country where you live, the website will describe that possibility in cautious terms rather than promising a particular location or safeguard that has not been confirmed. Do not assume that an outbound operator’s privacy practice is covered by this policy.
Retention, Security and User Requests
Retention depends on why data was collected. Contact messages may be kept while a response, security review or record of the request is useful; technical records may be kept for operational or abuse-prevention reasons; aggregated statistics may no longer identify a visitor. The website should remove or anonymise information when the purpose and any relevant obligation no longer require it, without inventing a fixed period here.
Security is supported through access controls, limited collection, software maintenance and careful handling of requests. No website or email channel can promise that a transmission will never be intercepted. Send the minimum information needed and do not include passwords or payment credentials in a privacy request.
You may ask what personal data the website holds about you, request a correction, object to a use where applicable, or ask for deletion subject to legal and security limits. Describe the request clearly and use the contact channel published for the website. The website may need enough information to identify the relevant record, but should not ask for more than is reasonably necessary.
Children and Policy Changes
The website is not intended to invite children to gamble. Do not submit a child’s personal data. If a parent or guardian believes that a child has sent information to the website, they should use the contact channel and explain what happened without sending unnecessary documents.
This policy may change when the website adds a function, changes a provider or responds to a security or legal requirement. The date and revised wording should be reviewed when the policy is updated. Continued use of the website after a change does not turn the website into a casino operator or authorise it to process operator account data.
The website’s data boundary also applies to referral measurement. A click can show that a link was used, but it does not by itself reveal a user’s casino balance, gameplay or withdrawal decision. If a third party asks for account information, treat that request as a matter for the third party’s own privacy notice and secure account channel. Contact the website only about information collected for the website’s own operation.
Where a visitor asks for access, correction or deletion, the response depends on what the website actually holds and on any security reason for keeping a record. A request about a third-party account cannot be completed through this website, even when the visitor arrived through a referral link.
For related information, see the terms and conditions, privacy policy, responsible gambling and account route.
Return to the Coolbet Casino Norway overview when you want to compare this topic with the wider site context.
Conclusion
This policy describes the website’s own limited data boundary. It does not authorise the website to collect casino account data, and it does not replace the privacy notice of a third-party operator you choose to use.